Available Until 4/26/2025

Digital Tools to Engage Specialty Pharmacy Patients

Planned in cooperation with the ASHP Section of Specialty Pharmacy Practitioners 

ACPE Activity Number: 0204-0000-22-043-L04-P 
Release Date: April 26, 2022 
Expiration Date: April 26, 2025 
Activity Type: Knowledge-based 
CE Credits:  1.0 contact hour, (0.1 CEU) no partial credit 
Activity Fee: Member – Free / Non-Member – Not Available 

 This activity is a recording from a live webinar and those that claim credit for the live webinar should not claim credit for this activity.

Activity Overview

This activity will provide two examples of digital engagement strategies used within health system specialty pharmacy. The speakers will discuss resources needed, relative timelines, pharmacy workflow, KPI’s measured and lessons learned throughout the process. Speakers will also provide a summary of digital patient engagement trends and highlight new technologies in the market. 

This activity is a recording from a live webinar and those that claim credit for the live webinar should not claim credit for this activity.


The American Society of Health-System Pharmacists is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education.

This continuing pharmacy education activity is designed for pharmacists and pharmacy students.  

After participating in this CPE activity, participants should be able to:

  • List stakeholders engaged throughout a new technology assessment.
  • Give examples of an implementation plan for onboarding a new digital technology.
  • Summarize patient impact of trends in digital health.

  • Introduction and Announcements
  • Presentation
  • Questions, Answers, and Discussion

Michael Gannon, PharmD, MBA, CSP
Director of Product Management
Loopback Analytics
Dallas, TX

Andrea Kramer, PharmD
Specialty Pharmacy Supervisor,
St. Elizabeth Healthcare,
Cincinnati, OH

Amy Lawando, PharmD
PGY2 Specialty Pharmacy Resident
University of Chicago Medicine
Chicago, IL

Denise Scarpelli, PharmD, MBA
Executive Director of Ambulatory Pharmacy
University of Chicago
Chicago, IL

In accordance with our accreditor’s Standards of Integrity and Independence in Accredited Continuing Education, ASHP requires that all individuals in control of content disclose all financial relationships with ineligible companies. An individual has a relevant financial relationship if they have had a financial relationship with an ineligible company in any dollar amount in the past 24 months and the educational content that the individual controls is related to the business lines or products of the ineligible company. 

An ineligible company is any entity producing, marketing, re-selling, or distributing health care goods or services consumed by, or used on, patients. The presence or absence of relevant financial relationships will be disclosed to the activity audience. 

  • No one in control of the content of this activity has a relevant financial relationship (RFR) with an ineligible company. 

This activity consists of a recordings of faculty slides presentations, active learning activities, discussion, and handouts. Participants must participate in the activity in its entirety to claim continuing pharmacy education credit online at ASHP eLearning Portal. Follow the prompts online to complete the evaluation, claim credit and view the statement of credit immediately after completing the activity. 

Per ACPE requirements, CPE credit must be claimed within 60 days of being earned. Claim your CE at http://elearning.ashp.org. Once you have processed and claimed your CE credit, we encourage you to check your NABP eProfile account to verify your credits were transferred successfully before the ACPE 60-day deadline. It is an electronic direct-report process so your credits should appear in your account within a few minutes. After the 60 day deadline, ASHP will no longer be able to report your credit(s) for this activity.