Available Until 2/15/2025

Enhancing Cultural Awareness and Safety in Pharmacy Practice: “The Heart Work”

This activity is part of the ASHP Diversity, Equity, and Inclusion Educational Series: Transforming Awareness into Action.

ACPE Number: 0204-0000-22-405-H04-P & T
Release Date: February 15, 2022
Expiration Date: February 15, 2025
Activity Type: Application-based
CE Credit: 1.25 contact hour(s)
Activity Fee: Free of charge

This activity is a recording of a live webinar and those who claimed credit for the live activity should not also claim credit for this home study activity.

Activity Overview

This activity will explore key concepts such as cultural awareness, cultural humility, cultural safety in the context of patient care. Reasons for bias and stereotyping will be discussed, including ways in which pharmacists can consciously avoid these practices. Finally, strategies for mitigating bias will be presented as methods for creating more positive healthcare encounters and enhanced outcomes for patients from diverse sociocultural backgrounds.

The American Society of Health-System Pharmacists is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education.

This activity was planned to meet the educational needs of health-system pharmacy staff, faculty at colleges of pharmacy, preceptors.

After participating in this CPE activity, participants should be able to:

  • Define cultural awareness and cultural safety.
  • Discuss reasons and inherent theoretical flaws for bias and stereotyping.
  • Identify strategies for mitigating bias conceptualizations to increase cultural safety and optimize patient care.

Imbi Drame, PharmD
Clinical Assistant Professor
Howard University
Washington, DC

Dr. Imbi Drame a Clinical Assistant Professor at Howard University College of Pharmacy in Washington D.C. She is the Immediate Past Chair of the American Association of Colleges of Pharmacy (AACP) Health Disparities and Cultural Competency SIG. She has also been an active member of the Global Pharmacy Education (GPE) SIG since 2016, contributing most notably to the Scholarship Committee by co-leading research on issues of ethics in global pharmacy partnerships and cultural sensitivity. Her primary work has been in the area of health disparities related to HIV and Viral Hepatitis both domestically and globally. Currently, she participates in research focused on Hepatitis B amongst pregnant women in Northern Ghana; and she serves as Co-Investigator on the Care Transformation grant which focuses on chronic disease management and wellness amongst minority women in the Washington, D.C. area.


Michael Wolcott, Pharm.D., Ph.D., BCPS, BCIDPS
Director of Educational Resources and Scholarship
University of North Carolina Adams School of Dentistry
Assistant Professor
University of North Carolina Eshelman School of Pharmacy
Chapel Hill, North Carolina 

Dr. Wolcott is the Director of Educational Resources and Scholarship at the University of North Carolina Adams School of Dentistry. In this role, he supports faculty to optimize teaching and learning, enhance their teaching experience, and inspire educational scholarship. He completed his Ph.D. in education at the UNC School of Education specializing in the learning sciences and psychological studies. He received his Doctor of Pharmacy from the UNC Eshelman School of Pharmacy followed by a pharmacy practice residency at Duke University Hospital, where he worked as a clinical infectious diseases pharmacist. Michael is also a clinical assistant professor in the Center for Innovative Pharmacy Education and Research (CIPhER) at the UNC Eshelman School of Pharmacy where he supports educational research initiatives within the School. Michael’s research focuses on creative problem-solving, curriculum change management, preceptor development, and assessment. 

No one in control of the content of this activity has a relevant financial relationship (RFR) with an ineligible company. 

As defined by the Standards of Integrity and Independence in Accredited Continuing Education definition of ineligible company. All relevant financial relationships have been mitigated prior to the CPE activity.

Participants must participate in the entire activity, complete the evaluation and all required components to claim continuing pharmacy education credit online at ASHP eLearning Portal.  Follow the prompts to claim credit and view your statement of credit within 60 days of completing the activity. 

Important Note – ACPE 60 Day Deadline:

Per ACPE requirements, CPE credit must be claimed within 60 days of being earned. To verify that you have completed the required steps and to ensure your credits have been reported to CPE Monitor, check your NABP eProfile account to validate that your credits were transferred successfully before the ACPE 60-day deadline.   After the 60 day deadline, ASHP will no longer be able to award credit for this activity.

These activities were developed by ASHP.