Available Until 7/20/2024

Black Swan Events: The Role of Pharmacy Leadership and Technology in Disaster Preparedness

ACPE Numbers: 0204-0000-21-437-H04-P 
Release Date: January 20, 2022
Expiration Date: July 20, 2024
Activity Type: Application-based
CE Credits: 1.5 contact hours
Activity Fee: Free of charge

Activity Overview

The current rise in Black Swan events, namely drug shortages, cyberattacks, civil unrest, natural disasters, and the COVID-19 pandemic, has heightened the need for pharmacists to check their department’s readiness for these emergency situations. This educational activity will outline the leadership of pharmacy in emergency preparedness and response, including unexpected new roles and responsibilities. Resources and technologies that can be employed for emergency readiness and response will be reviewed. The experiences of pharmacists who led their departments during multiple disaster events will be highlighted, including how they pivoted to manage them.

This activity was presented as webinar as a part of the 2021 Virtual Midyear Clinical Meeting. Learners who claimed ACPE credit for these activities as part of that meeting, should not claim ACPE credit again.


The American Society of Health-System Pharmacists is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education.

This activity was planned to meet the educational needs of pharmacists. The target audience for this educational activity is pharmacists who practice in hospitals and health systems.

At the conclusion of this activity, participants should be able to:

  • Describe the role of the health-system pharmacist in emergency preparedness and response.
  • Describe strategies for managing disasters, including the use of technology.
  • Apply currently available resources and technologies that facilitate readiness for emergency situations.

Welcome and Introductory Remarks

Joel A. Hennenfent, Pharm.D., M.B.A., BCPS, FASHP

Preparing for the Unexpected: Black Swan Events

Joel A. Hennenfent, Pharm.D., M.B.A., BCPS, FASHP, Mark Sullivan, Pharm.D., M.B.A., BCPS, FASHP, Megan Corrigan, Pharm.D., M.P.H., BCPS, and Susan Marx Mashni, Pharm.D., BCPS

Black Swan Case Studies: Pharmacists in Action Before, During, and After a Disaster

Joel A. Hennenfent, Pharm.D., M.B.A., BCPS, FASHP, Mark Sullivan, Pharm.D., M.B.A., BCPS, FASHP, Megan Corrigan, Pharm.D., M.P.H., BCPS, and Susan Marx Mashni, Pharm.D., BCPS

Questions and Answers

Joel A. Hennenfent, Pharm.D., M.B.A., BCPS, FASHP, Mark Sullivan, Pharm.D., M.B.A., BCPS, FASHP, Megan Corrigan, Pharm.D., M.P.H., BCPS, and Susan Marx Mashni, Pharm.D., BCPS

Joel A. Hennenfent, Pharm.D., M.B.A., BCPS, FASHP, Activity Chair
Vice President Pharmacy & Professional Health Services
University Health in Kansas City
Kansas City, Missouri 

Joel A. Hennenfent is Vice President of Pharmacy and Professional Health Services at University Health in Kansas City, Missouri. Dr. Hennenfent is currently serving as ASHP Delegate for Missouri, member of ASHP Pharmacy Executive Leadership Alliance (PELA) Advisory Panel, ASHP Formulary Submission Toolkit Steering Committee, Editor for the ASHP Pharmacy Competency Assessment Center (PCAC), and Board of Trustees Member at the University of Health Sciences and Pharmacy in St. Louis, Missouri. 

Mark Sullivan, Pharm.D., M.B.A., BCPS, FASHP
Associate Chief Pharmacy Officer
Vanderbilt University Medical Center
Nashville, Tennessee 

Dr. Sullivan is Associate Chief Pharmacy Officer at Vanderbilt University Medical Center in Nashville, Tennessee. He also has been either responsible for, or assisted with, implementation of a number of medication-related systems, including automated medication vending systems, “Smart Pump” medication infusion systems, the computerized prescriber order entry system and the bedside bar coding system. Dr. Sullivan has served as an invited member of the USP Safe Medication Use committee, vice chair of the ASHP Practice Managers section advisory group on communications, and chair of the manager development advisory group, and currently serves as Director at Large for the Section of Pharmacy Practice Leaders. He holds faculty appointments to the University of Tennessee, Belmont University and Lipscomb University Colleges of Pharmacy and served on the Admissions Committee for the inaugural class of the Lipscomb College of Pharmacy. 

Megan Corrigan, Pharm.D., M.P.H., BCPS
Director of Pharmacy Services
Advocate Good Samaritan Hospital
Director of Emergency Management
Advocate Good Samaritan Hospital
Downers Grove, Illinois 

Megan Corrigan is Pharmacy Director and Director of Emergency Management at Advocate Good Samaritan Hospital in Downers Grove, Illinois, within the Advocate Aurora Heath (AAH) System. She is engaged in the state society, ICHP, where she holds the position of Director of the Professional Affairs. Additionally, Dr. Corrigan is actively involved within her health system as well as within the county health department in disaster preparedness at the local and federal level. This year alone, she was the co-incident commander for her hospital’s COVID-19 response as well as the operational lead for the ongoing COVID vaccine clinic. Dr. Corrigan has been a member of the ASHP Council on Therapeutics, Section Advisory Group for Emergency Medicine and Clinical Leadership. 

Susan Marx Mashni, Pharm.D., BCPS
SVP, Chief Pharmacy Officer
Mount Sinai Health System
Associate Professor
Icahn School of Medicine
New York, New York 

Sue Mashni is Senior Vice President and Chief Pharmacy Officer for the Mount Sinai Health System in New York City, New York. In this role, Dr. Mashni oversees pharmacy practice across the eight Mount Sinai hospitals, the 340b program, as well as ambulatory, retail, clinic and specialty pharmacies at Mount Sinai. She serves as an Associate Professor at the Icahn School of Medicine, where she helps to oversee pharmacy involvement in investigational drug research. Dr. Mashni is also on the advisory boards for the Long Island University College of Pharmacy as well as the University of Cincinnati, College of Pharmacy and serves on several national advisory boards.

No one in control of the content of this activity has a relevant financial relationship (RFR) with an ineligible company. 

As defined by the Standards of Integrity and Independence in Accredited Continuing Education definition of ineligible company. All relevant financial relationships have been mitigated prior to the CPE activity.

Methods and CE Requirements

Participants must participate in the entire activity, complete the evaluation and all required components to claim continuing pharmacy education credit.  Follow the prompts to claim credit and view your statement of credit within 60 days of completing the activity. 

Important Note – ACPE 60 Day Deadline:

Per ACPE requirements, CPE credit must be claimed within 60 days of being earned. To verify that you have completed the required steps and to ensure your credits have been reported to CPE Monitor, check your NABP eProfile account to validate that your credits were transferred successfully before the ACPE 60-day deadline.   After the 60 day deadline, ASHP will no longer be able to award credit for this activity.

Provided by ASHP
Supported by an educational grant from BD