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Expanding Our Reach: Responding to the Social Needs of Diverse Patient Populations

Presented at ASHP’s 2021 Specialty Pharmacy Conference: Optimizing Patient Outcomes and Operational Excellence

ACPE Universal Activity Number: 0204-0000-21-158-H04-P
Release Date: October 26, 2021
Expiration Date: July 14, 2024 
Activity Type: Application-based
CE Credit: 1.5 contact hour 
Activity Fee: Free of charge

This activity is a recording of a live webinar and those who claimed credit for the live activity should not also claim credit for this home study activity.

Activity Overview

Attendees of this session will be able to recognize social determinants of health and to provide guidance on a number of concrete actions that they can take to address social determinants of health in their community pharmacies to improve patient health and reduce inequities. The session will review how social determinants are linked to health outcomes and how healthcare providers can address social needs of patients through awareness, adjustment, assistance, alignment, and advocacy. In addition, this session will outline steps that pharmacists can take to support patients at the patient level (including how to ask patients about social challenges in asensitive and caring way), at the practice level (including providing examples of targeted interventions in different practice settings), and at the community level. Furthermore, clinical decision aids, practice guidelines and other tools will be shared to help pharmacists and other healthcare professionals address social determinants of health in their day-to-day practice.

The American Society of Health-System Pharmacists is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education.

All pharmacists with roles in community pharmacy and ambulatory care pharmacy practices.

After participating in this CPE activity, participants should be able to:

  • Describe the impact of social determinants of health on people's health, well-being, and quality of life.
  • Identify ways that community pharmacists can respond to social needs of diverse patient populations at the patient, practice, and community levels.
  • Given a scenario, develop an action plan that can have positive impacts on a patient's social challenges, wellness, quality of life, and health outcomes.

Rebecca Leon, Pharm.D., APh
Ambulatory Care Pharmacist and Assistant Clinical Professor
University of California – San Francisco
San Francisco, CA 

Richard Sherwin, LCSW
Clinical Social Worker, UCSF
Brisbane, CA

No one in control of the content of this activity has a relevant financial relationship (RFR) with an ineligible company. 

As defined by the Standards of Integrity and Independence in Accredited Continuing Education definition of ineligible company. All relevant financial relationships have been mitigated prior to the CPE activity.

Participants must participate in the entire activity, complete the evaluation and all required components to claim continuing pharmacy education credit online at ASHP eLearning Portal.  Follow the prompts to claim credit and view your statement of credit within 60 days of completing the activity. 

Important Note – ACPE 60 Day Deadline:

Per ACPE requirements, CPE credit must be claimed within 60 days of being earned. To verify that you have completed the required steps and to ensure your credits have been reported to CPE Monitor, check your NABP eProfile account to validate that your credits were transferred successfully before the ACPE 60-day deadline.   After the 60 day deadline, ASHP will no longer be able to award credit for this activity.

These activities were developed by ASHP.