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Introduction to Healthcare Technology Build – Why is it Taking So Long?

ACPE Activity Number:  0204-0000-25-179-H04-P/T
Release Date: 07/26/2025
Expiration Date: 07/26/2025
Activity Type: Knowledge-based
CE Credits:  0.25 contact hour, no partial credit
Activity Fee: Member – Free / Non-Member – Not Available 

Activity Overview 

Non-informatics pharmacists who have suggestions for IT optimizations within the EHR and other healthcare software are in varied levels of involvement for the approval, build, validation, and implementation of said IT changes. Pharmacy staff may be blind to the decisions made based off their suggestions, leading to a culture of discouraging growth and EHR customizations incongruent with the health system’s pharmacy practices. This podcast will describe the planning, work and time required to implement I.T. optimization. 

ACPE Provider with Commendation logo

The American Society of Health-System Pharmacists is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education with Commendation.

Target Audience

Inpatient pharmacists, hospital pharmacy leadership, and informatics pharmacists and technicians who are interested in optimizing the electronic health record (EHR) and other interfacing software to improve patient care and pharmacy workflows.

Learning Objectives

After completing this activity, the learner should be able to:

  • Describe the process of submitting and managing requests for pharmacy technology changes 
  • Discuss system limitations and how it can impact technology change request build
  • Review the features of a clear and precise technology change requests 

Schedule of Activities

  • Introduction and Announcements 

  • Presentation  

Faculty

Terence McKenna, PharmD 
Inpatient Clinical Pharmacist 
Sutter Health 
Palo Alto, CA  

Jessica Zebracki, PharmD 
Pharmacy System Informatics Analyst 
Mount Sinai Health System 
New York, NY 

Relevant Financial Relationship Disclosure

In accordance with our accreditor’s Standards of Integrity and Independence in Accredited Continuing Education, ASHP requires that all individuals in control of content disclose all financial relationships with ineligible companies. An individual has a relevant financial relationship if they have had a financial relationship with an ineligible company in any dollar amount in the past 24 months and the educational content that the individual controls is related to the business lines or products of the ineligible company. 

An ineligible company is any entity producing, marketing, re-selling, or distributing health care goods or services consumed by, or used on, patients. The presence or absence of relevant financial relationships will be disclosed to the activity audience. 

  • No one in control of the content of this activity has a relevant financial relationship (RFR) with an ineligible company. 

Methods and CE Requirements

Per ACPE requirements, CPE credit must be claimed within 60 days of being earned. Once you have processed and claimed your CE credit, we encourage you to check your NABP eProfile account to verify your credits were transferred successfully before the ACPE 60-day deadline. It is an electronic direct-report process so your credits should appear in your account within a few minutes. After the 60 day deadline, ASHP will no longer be able to report your credit(s) for this activity.