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Generative AI: Impact on Administrative Functions

ACPE Activity Number: 0204-0000-24-535-H04-P/T
Release Date: 06/22/2024
Expiration Date: 06/22/2026
Activity Type: Knowledge-based
CE Credits:  0.25 contact hour, no partial credit
Activity Fee: Member – Free / Non-Member – Not Available 

Activity Overview 

Pharmacists who work in the administrative settings of pharmacy practice do not engage with generative AI on a daily basis. Thus, pharmacists are unaware of the potential utility of generative AI. Improving pharmacy practitioners’ familiarity with generative AI applications in the administrative pharmacy setting can assist them with how these tools will affect their practice in the future.

The American Society of Health-System Pharmacists is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education with Commendation.

These activities were planned to meet the educational needs of pharmacists and pharmacist technicians who may be interested in implementing artifical intelligence into administrative activities in their practice.   

After completing this activity, the learner should be able to…

  • Define Generative Artificial Intelligence (AI) and other applications of artificial intelligence and their impact on administrative functions within the pharmacy setting.
  • Discuss technologies that have been developed for use in administrative pharmacy settings and future applications.  

  • Introduction and Announcements 

  • Presentation  

Pooja Ojha, PharmD
Medication Management Informaticist
Mayo Clinic; Rochester, MN  

Charity Loput, PharmD, MBA, CPHIMS
Manager, Provider Product Team
HCA Healthcare; Nashville, TN  

Diana Schreier, PharmD, MBA
Senior Manager – Reporting & Analytics
Mayo Clinic; Rochester, MN 

In accordance with our accreditor’s Standards of Integrity and Independence in Accredited Continuing Education, ASHP requires that all individuals in control of content disclose all financial relationships with ineligible companies. An individual has a relevant financial relationship if they have had a financial relationship with an ineligible company in any dollar amount in the past 24 months and the educational content that the individual controls is related to the business lines or products of the ineligible company. 

An ineligible company is any entity producing, marketing, re-selling, or distributing health care goods or services consumed by, or used on, patients. The presence or absence of relevant financial relationships will be disclosed to the activity audience. 

  • No one in control of the content of this activity has a relevant financial relationship (RFR) with an ineligible company. 

Per ACPE requirements, CPE credit must be claimed within 60 days of being earned. Once you have processed and claimed your CE credit, we encourage you to check your NABP eProfile account to verify your credits were transferred successfully before the ACPE 60-day deadline. It is an electronic direct-report process so your credits should appear in your account within a few minutes. After the 60 day deadline, ASHP will no longer be able to report your credit(s) for this activity.