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Outcomes and Value of Specialty Pharmacy

This module dives into defining value and designing quality improvement initiatives based on tracked outcomes.
specialty pharmacy
Online Program
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Common Specialty Pharmacy Service Lines

This module introduces the most common Specialty Pharmacy disease states.
specialty pharmacy
Online Program
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Cultivating an Inclusive Culture - Managing Difficult Co-Workers Including Yourself

This program is designed to help pharmacy leaders determine the best approach in handling difficult and/or disruptive behavior in co-workers.
Human Resources Leading the Pharmacy Enterprise Difficult Conversations Communications
Online Program
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How to Work with (Just About) Anyone - Ways to Build Connections for an Inclusive Work Culture

This activity will introduce strategies to approach difficult team members, build relationships, and promote greater inclusion and belonging in your organization. It will provide examples and scenarios for pharmacy leaders to determine the best approach to manage desired outcomes.
Leading the Pharmacy Enterprise Communications
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Leadership - Effective Tools for Practice Management

This professional certificate is designed for pharmacists and pharmacy technicians who are new in their pharmacy leadership role or preparing for a pharmacy leadership position.
Managing Meetings Communications
Online Program
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(Management Case Study) Tunnel Within a Tunnel Project - Establishing a 340B Pricing Eligible Infusion Location Within a Group Purchasing Organization Pricing Only Facility

This case will describe the initiative in which 340B pricing was utilized to enhance financial viability while improving patient access and supporting the broader Health System.
340B
Online Program
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Legal Considerations in Specialty Pharmacy - 2025 Updates and Developments in the 340B Program

This program will describe the evolving legal and regulatory landscape in specialty pharmacy and the significant implications it has for health-system pharmacies and the patients they serve.
specialty pharmacy 340B
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Billing and Reimbursement Methods and Opportunities for Pharmacist Patient Care Clinical Services

This activity provides learners with a description of the multiple avenues for reimbursement for patient care clinical services provided by pharmacists, including requirements and specific codes for billing.
Billing and Reimbursement
Online Program
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Fundamentals of Healthcare Billing

This certificate has been created as a comprehensive resource about billing and reimbursement for patient care clinical services provided by pharmacists in ambulatory and community pharmacy settings. Note: This curriculum does not include information related to reimbursement for drug products.
Billing and Reimbursement
Online Program
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Establishing a Pharmacy Quality Improvement Program

This explores the critical aspects of establishing a robust quality improvement program specific to pharmacy services. These include meaningful measures that reflect the quality of pharmacy services, a description of a learning culture and how this type of culture supports continuous QI.
Quality Improvement
Online Program
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Managing the Business of Pharmacist Patient Care Clinical Services

This activity covers the business aspects of providing patient care clinical services including building a business case, assessing the impact of clinical pharmacy services on a healthcare organization's expenses and revenues, and establishing relationships with commercial payers.
Billing and Reimbursement
Online Program
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Failure Modes and Effects Analysis and Root Cause Analysis

This activity describes a proactive process for assessing medication safety risk - failure modes and effects analysis (FMEA), and a reactive process for identifying the underlying causes of adverse drug events - root cause analysis (RCA).
Accreditation/Reg Compliance Quality Improvement
Online Program
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Fundamentals of Quality Improvement Measures

This activity is a primer for learners about healthcare quality measures including sources of QM data, and QM categories, specifications, and calculations.
Quality Improvement
Online Program
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Measure for Impact - Demonstrating Value of Pharmacy Services

This program will identify Pharmacy Accountability Measures (PAMs) to apply to your current organization.
Quality Improvement
Online Program
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Quality Improvement Methodologies, Measurement, and Communication

This activity introduces learners to the most common quality improvement methodologies, the concept of process variation and how it is measured, and communication of quality improvement data.
Quality Improvement
Online Program
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Quality Improvement Tools - Part 1

This activity describes the use of the following quality improvement tools including problem statements, benchmarking, fishbone diagrams, the 5 Whys, quadrant charts, and process flow diagrams.
Quality Improvement
Online Program
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Quality Improvement Tools - Part 2

This activity introduces learners to the following quality improvement tools including brainstorming, spaghetti diagrams, affinity diagrams, Pareto charts, Gantt charts, check sheets, and Imagineering.
Quality Improvement
Online Program
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Quality in the US Healthcare System and the Pharmacist's Role

This activity provides an introduction to the current state of quality in the United States healthcare system and the importance of pharmacist patient care services in positively impacting the quality of medication use and patient care.
Quality Improvement
Online Program
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Selected Measures for Pharmacy Professionals - Part 1

The ASHP Quality Improvement for Pharmacy Professionals Certificate curriculum is designed to prepare pharmacy professionals to apply healthcare quality improvement principles to improve operational and clinical pharmacy services and develop a pharmacy quality program.
Quality Improvement
Online Program
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Selected Measures for Pharmacy Professionals - Part 2

This activity describes quality measures, including their specifications, related to the care of patients with myocardial infarction, coronary artery revascularization, heart failure, chronic obstructive pulmonary disease, and pneumonia; as well as the safe use of anticoagulation therapy.
Quality Improvement
Online Program
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Selected Measures for Pharmacy Professionals - Part 3

This activity describes quality measures (QMs), including their specifications, related to the care of patients with diabetes in inpatient and outpatient settings; QMs applicable to community pharmacy and long-term care settings; and QMs about patient experience.
Quality Improvement
Online Program
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Utilizing Quality Improvement Data to Improve Healthcare and Patient Care Outcomes

This activity describes how pharmacist-provided clinical services improve quality for patients, health systems and providers, and payers; and how to calculate the return on investment of these services to demonstrate the need for, and value of, these services to stakeholders.
Quality Improvement
Prof. Certificate
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Drug Procurement & Inventory Practices: Optimizing Efficiency and Financial Management

This activity discusses considerations related to drug budgeting including strategies for balancing medication availability with the costs associated with maintaining drug inventory in stock. The use of technology and application of Lean methodology to pharmacy supply chain processes are described.
Billing and Reimbursement Revenue cycle Budgeting