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Speaking Clearly: Inclusive and Bias Free Negotiations in All Your Transactions

Presented at ASHP’s 2021 Specialty Pharmacy Conference: Optimizing Patient Outcomes and Operational Excellence

ACPE Universal Activity Number: 0204-0000-21-108-H04-P&T
Release Date: September 20, 2021
Expiration Date: July 14, 2024 
Activity Type: Application-based
CE Credit: 1.0 contact hour 
Activity Fee: Free of charge

This activity is a recording of a live webinar and those who claimed credit for the live activity should not also claim credit for this home study activity.

Activity Overview

What you say, and what others hear are not always the same thing! Scenarios with practical and professionally developed solutions will help to ensure your negotiations are not sidelined with inaccurate communications.

The American Society of Health-System Pharmacists is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education.

This continuing pharmacy education activity is designed for all pharmacists, leaders, and technicians with roles in health-system specialty pharmacy practice.

After participating in this CPE activity, participants should be able to:

  • Identify commonly used language that may cause a perception of bias in specialty pharmacy negotiations.
  • Given a scenario, recommend edits to improve the inclusive quality of the pharmacy communication.

Joyce Collier, J.D.
Attorney
Greenblatt Pierce Funt & Flores
Philadelphia, Pennsylvania 

Michael DeCoske, Pharm.D., BCPS, FASHP
Assistant Vice President
Baptist Health South Florida
Miami, Florida

No one in control of the content of this activity has a relevant financial relationship (RFR) with an ineligible company. 

As defined by the Standards of Integrity and Independence in Accredited Continuing Education definition of ineligible company. All relevant financial relationships have been mitigated prior to the CPE activity.

Participants must participate in the entire activity, complete the evaluation and all required components to claim continuing pharmacy education credit online at ASHP eLearning Portal.  Follow the prompts to claim credit and view your statement of credit within 60 days of completing the activity. 

Important Note – ACPE 60 Day Deadline:

Per ACPE requirements, CPE credit must be claimed within 60 days of being earned. To verify that you have completed the required steps and to ensure your credits have been reported to CPE Monitor, check your NABP eProfile account to validate that your credits were transferred successfully before the ACPE 60-day deadline.   After the 60 day deadline, ASHP will no longer be able to award credit for this activity.

These activities were developed by ASHP