Available Until 7/23/2023

Stepping up and Stepping In: How Pharmacy Technicians Expanded Their Roles During COVID-19

Start Date: July 23, 2020
Expiration Date: July 23, 2023


The contributions of pharmacy technicians to the healthcare team have been expanding at an amazing pace. Due to the COVID-19 pandemic, the scope of pharmacy technicians’ current practice has adjusted to perform at even higher levels than before. Pharmacy technicians who attend this webinar will learn of background knowledge and changes required in their practices to continue their ability to improve the overall delivery of pharmaceutical care.

Learning Objectives

  • Describe expanded roles pharmacy technicians have played to support the health-system during the COVID-19 pandemic.
  • Identify challenges pharmacy technicians may face providing services during the pandemic.
  • Discuss strategies for expanded roles of pharmacy technicians to continue to improve care delivery beyond the pandemic.


Rafael Roman, BA, CPhT
Training Coordinator, Pharmacy Tech Operations
Memorial Sloan Kettering Cancer Center
New York, New York

CE Activity Announcement