Available Until 7/16/2023

Establishing Services Around Diversion Prevention

Planned in cooperation with the ASHP Section of Pharmacy Practice Leaders

ACPE Activity Number: 0204-0000-20-034-H04-P/0204-0000-20-034-H04-T
Release Date: July 16, 2020
Expiration Date: July 16, 2023
Activity Type: Knowledge-based  
CE Credits: 1.0 hour, no partial credit
Activity Fee: Members – Free / Non-Member – Not Available 

This activity is a recording from a live webinar and those that claim credit for the live webinar should not claim credit for this activity.

Activity Overview

This activity will provide the audience with knowledge about establishing services for diversion prevention in the pharmacy department. The webinar will be facilitated in a question-answer type format. Three panelists will answer and discuss the most common questions related to: regulatory requirements from the DEA and other organizational bodies, creation of a diversion prevention team, investigating diversion cases, and key characteristics of diversion prevention software. The panelists will share their experiences based on real-life challenges and provide lessons learned to others that may face similar challenges. 


The American Society of Health-System Pharmacists is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education.

Target Audience

This activity is intended to meet the educational needs of pharmacists and technicians responsible for implementing and assuring that controlled substance management and security meet legal and regulatory requirements.

Learning Objectives

  • Explain the importance of adhering to DEA regulation.
  • Describe best practices for  investigating diversion cases.
  • Identify the key stakeholders who should participate  in a controlled substance diversion and prevention oversight team.

Schedule of Activities

  • Introduction and Announcements
  • Presentation
  • Questions, Answers, and Discussion


  • Janice Ahlstrom, FHIMSS, CPHIMS, CCSFP, RN, BSN, Director Healthcare Risk, Internal Audit and Cybersecurity Baker Tilly, Minneapolis, MN
  • John Choi, Pharm.D., M.H.A., System Director of Pharmacy, Carilion Clinic, Roanoke, VA
  • Sheetal Patel-House, Pharm.D., Pharmacy Manager, Controlled Substances Assessment Program, University of North Carolina Health, Chapel Hill, NC
  • Carol A. Purcell, MSN, RN, CNML, Manager, Diversion Prevention Program, Michigan Medicine, Ann Arbor, MI
  • Moderator: Ashley M. Ramp, Pharm.D., M.Ed., M.S., Inpatient Pharmacy Manager, Pediatrics, Cleveland Clinic, Cleveland, OH


In accordance with the ACPE's and ACCME's Standards for Commercial Support, anyone in a position to control the content of an educational activity is required to disclose to the accredited provider their relevant financial relationships. In accordance with these Standards, all potential conflicts of interest have been resolved. An individual has a relevant financial relationship if he or she (or spouse/domestic partner) has a financial relationship in any amount occurring in the last 12 months with a commercial interest whose products or services are discussed in the activity content over which the individual has control.

As defined by ACCME, a commercial interest is any entity producing, marketing, re-selling, or distributing health care goods or services consumed by, or used on, patients. The Standards for Commercial Support do not consider providers of clinical service directly to patients to be commercial interests. The existence or non-existence of relevant financial relationships will be disclosed to the activity audience. All identified conflicts of interest must be resolved prior to the activity.

  • All planners, presenters, reviewers, and ASHP staff report no financial relationships relevant to this activity.

Methods and CE Requirements

This activity consists of a recordings of faculty slides presentations, active learning activities, discussion, and handouts. Participants must participate in the activity in its entirety to claim continuing pharmacy education credit online at ASHP eLearning Portal. Follow the prompts online to complete the evaluation, claim credit and view the statement of credit immediately after completing the activity.

Per ACPE requirements, CPE credit must be claimed within 60 days of being earned. Claim your CE at http://elearning.ashp.org. Once you have processed and claimed your CE credit, we encourage you to check your NABP eProfile account to verify your credits were transferred successfully before the ACPE 60-day deadline. It is an electronic direct-report process so your credits should appear in your account within a few minutes. After the 60 day deadline, ASHP will no longer be able to report your credit(s) for this activity.