Available Until 9/4/2022

Organizational Culture and How it Affects You

Planned in cooperation with the ASHP Section of Pharmacy Practice Leaders

ACPE Activity Number: 0204-0000-19-023-H04-P / 0204-0000-19-023-H04-T
Release Date: September 4, 2019
Expiration Date: September 4, 2022
Activity Type: Knowledge-based  
CE Credits: 1.0 hour, no partial credit
Activity Fee: Members – Free / Non-Member – Not Available  

This activity is a recording from a live webinar and those that claim credit for the live webinar should not claim credit for this activity.

Activity Overview

Ensuring the proper organizational structure is in place is essential for the success of organizations and the individual employees. The proper structure leads to higher functioning teams, employee engagement, and sets a positive tone of organizational culture. This program will provide the background for the importance of teamwork, how to understand organizational culture, and how to define an ideal culture, all while keeping in mind an organization’s structure.   


The American Society of Health-System Pharmacists is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education.

Target Audience

This continuing pharmacy education activity is designed for current and aspiring pharmacy leaders.

Learning Objectives

  • List characteristics of high functioning teams.
  • Describe how organizational structure influences organizational culture.
  • Explain strategies to navigate an organizational structure and/or culture.
  • Outline elements of a culture that supports engagement and productive conflict.

Schedule of Activities

  • Introduction and Announcements
  • Presentation
  • Questions, Answers, and Discussion


  • Travis B. Dick, Pharm.D., M.B.A., BCPS, Associate Director of Pharmacy, Clinical Services; Director, PGY1 Pharmacy Residency, University of Rochester Medical Center-Strong Memorial Hospital, Rochester, NY                                           
  • Nancy K. Driesner, Pharm.D., Director of Pharmacy, Swedish Ballard, Seattle, WA
  • Cynthia Williams, B.S.Pharm., FASHP, Vice President/ Chief Pharmacy Officer, Riverside Health System, Newport News, VA


In accordance with the ACPE's and ACCME's Standards for Commercial Support, anyone in a position to control the content of an educational activity is required to disclose to the accredited provider their relevant financial relationships. In accordance with these Standards, all potential conflicts of interest have been resolved. An individual has a relevant financial relationship if he or she (or spouse/domestic partner) has a financial relationship in any amount occurring in the last 12 months with a commercial interest whose products or services are discussed in the activity content over which the individual has control.

As defined by ACCME, a commercial interest is any entity producing, marketing, re-selling, or distributing health care goods or services consumed by, or used on, patients. The Standards for Commercial Support do not consider providers of clinical service directly to patients to be commercial interests. The existence or non-existence of relevant financial relationships will be disclosed to the activity audience. All identified conflicts of interest must be resolved prior to the activity.

  • All planners, presenters, reviewers, and ASHP staff report no financial relationships relevant to this activity.

Methods and CE Requirements

This activity consists of a recordings of faculty slides presentations, active learning activities, discussion, and handouts. Participants must participate in the activity in its entirety to claim continuing pharmacy education credit online at ASHP eLearning Portal. Follow the prompts online to complete the evaluation, claim credit and view the statement of credit immediately after completing the activity.

Per ACPE requirements, CPE credit must be claimed within 60 days of being earned. Claim your CE at http://elearning.ashp.org. Once you have processed and claimed your CE credit, we encourage you to check your NABP eProfile account to verify your credits were transferred successfully before the ACPE 60-day deadline. It is an electronic direct-report process so your credits should appear in your account within a few minutes. After the 60 day deadline, ASHP will no longer be able to report your credit(s) for this activity.