Paradise by the Dashboard: Utilizing Data and Pharmacy Accountability Measures to Visualize Value

Planned in cooperation with the ASHP Section of Pharmacy Practice Leaders

ACPE Activity Number: 0204-0000-19-021-H04-P
Release Date: August 7, 2019
Expiration Date: August 7, 2022
Activity Type: Knowledge-based  
CE Credits: 1.0 hour, no partial credit
Activity Fee: Members – Free / Non-Member – Not Available  

This activity is a recording from a live webinar and those that claim credit for the live webinar should not claim credit for this activity.

Activity Overview

Dashboards are a tool to visually demonstrate key performance indicators and other strategic data in your department or organization. This session will provide an overview of the ASHP Pharmacy Accountability Measures (PAM) and three case studies from sites that have incorporated the measures and will offer practical background knowledge for successful implementation or strategies to strengthen existing outcomes dashboards.   


The American Society of Health-System Pharmacists is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education.

Target Audience

This webinar will provide guidance on the development of a dashboard for any practitioner looking to create or enhance one. 

Learning Objectives

  • Describe the development of quality dashboards.
  • Define how the Pharmacy Accountability Measures may be incorporated into quality dashboards.
  • Discuss strategic utilization of quality dashboards to demonstrate value of pharmacy services.

Schedule of Activities

  • Introduction and Announcements
  • Presentation
  • Questions, Answers, and Discussion  


  • Jennifer Sternbach, Pharm.D., BCPS, BCACP, Corporate Clinical Coordinator, RWJBarnabas Health, West Orange, NJ
  • David Hager, Pharm.D., BCPS, Director of Clinical Pharmacy Services, UW Health, Madison, WI
  • Brian Marlow, Pharm.D., M.B.A., Director, Pharmacy Services, Wake Forest Baptist Health, Winston-Salem, NC
  • Mary-Haston Leary, Pharm.D., M.S., BCPS, Clinical Manager, Analytics, Outcomes, and Impact, UNC Health Care, Morrisville, NC


In accordance with the ACPE's and ACCME's Standards for Commercial Support, anyone in a position to control the content of an educational activity is required to disclose to the accredited provider their relevant financial relationships. In accordance with these Standards, all potential conflicts of interest have been resolved. An individual has a relevant financial relationship if he or she (or spouse/domestic partner) has a financial relationship in any amount occurring in the last 12 months with a commercial interest whose products or services are discussed in the activity content over which the individual has control.

As defined by ACCME, a commercial interest is any entity producing, marketing, re-selling, or distributing health care goods or services consumed by, or used on, patients. The Standards for Commercial Support do not consider providers of clinical service directly to patients to be commercial interests. The existence or non-existence of relevant financial relationships will be disclosed to the activity audience. All identified conflicts of interest must be resolved prior to the activity.

  • All planners, presenters, reviewers, and ASHP staff report no financial relationships relevant to this activity.

Methods and CE Requirements

This activity consists of a recordings of faculty slides presentations, active learning activities, discussion, and handouts. Participants must participate in the activity in its entirety to claim continuing pharmacy education credit online at ASHP eLearning Portal. Follow the prompts online to complete the evaluation, claim credit and view the statement of credit immediately after completing the activity.

Per ACPE requirements, CPE credit must be claimed within 60 days of being earned. Claim your CE at Once you have processed and claimed your CE credit, we encourage you to check your NABP eProfile account to verify your credits were transferred successfully before the ACPE 60-day deadline. It is an electronic direct-report process so your credits should appear in your account within a few minutes. After the 60 day deadline, ASHP will no longer be able to report your credit(s) for this activity.