Resiliency in Residency: Identifying, Treating, and Preventing Resident Burnout

Planned in cooperation with the ASHP New Practitioners Forum

ACPE Activity Number: 0204-0000-19-011-H04-P
Release Date: May 20, 2019
Expiration Date: May 20, 2022
Activity Type: Knowledge-based  
CE Credits: 1.0 hour, no partial credit
Activity Fee: Members – Free / Non-Member – Not Available  

Activity Overview

Currently, burnout is a large problem amongst healthcare professionals, including pharmacists and pharmacy residents. Therefore, it is essential to understand not only what burnout syndrome is, but also what practices lead to its development and the implications of burnout in the healthcare field. The objective of this moderated conversation is to provide education and resources to pharmacy residents, preceptors and program directors on these important issues, and obtain the perspectives of current members of each of these groups of pharmacists regarding burnout. The presentation will be used to teach methods of identifying burnout, as well as various coping mechanisms to help prevent and treat burnout in various situations.


The American Society of Health-System Pharmacists is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education.

Target Audience

This continuing pharmacy education activity was planned to meet the educational needs of pharmacy residents & new practitioners, and those who mentor them (including preceptors and program directors).

Learning Objectives

  • Describe burnout rates and implications of burnout amongst pharmacists and pharmacy residents.
  • Discuss ways to identify burnout in both yourself and others.
  • Explain methods for communicating concerns to residents and preceptors.
  • List strategies for work-life integration and stress management.

Schedule of Activities

  • Provide education and resources regarding burnout.
  • Discuss experiences with burnout to help identify factors and coping mechanisms.


  • Jessica Hill, Pharm.D., BCPS, BCACP, Assistant Director/RPD, Community Medical Center, Toms River, NJ
  • Matt Kelm, Pharm.D., M.H.A., Associate Chief Pharmacy Officer, Inpatient Pharmacy Services, Duke University Hospital, Durham, NC
  • Sheetal Patel, Pharm.D., BCPS, Director of Pharmacy, RWJUH – Rahway, NJ
  • Charnae Ross, Pharm.D., PGY1 Pharmacy Administration Resident, VCU Health System, Richmond, VA
  • Lauren Stanz, Pharm.D., PGY1/Health-System Pharmacy Administration Resident, The Ohio State University Wexner Medical Center, Columbus, OH
  • Jennifer Sternbach Pharm.D., BCPS, BCACP, Corporate Clinical Coordinator, RWJBarnabas Health, Toms River, NJ
  • Brittany Tschaen, Pharm.D., PGY1 Pharmacy Resident, Penn Presbyterian Medical Center, Philidelphia, PA
  • Shelbi Vincent, Pharm.D., PGY2 Internal Medicine Resident, St. Elizabeth Healthcare, Edgewood, KY


In accordance with the ACPE's and ACCME's Standards for Commercial Support, anyone in a position to control the content of an educational activity is required to disclose to the accredited provider their relevant financial relationships. In accordance with these Standards, all potential conflicts of interest have been resolved. An individual has a relevant financial relationship if he or she (or spouse/domestic partner) has a financial relationship in any amount occurring in the last 12 months with a commercial interest whose products or services are discussed in the activity content over which the individual has control.

As defined by ACCME, a commercial interest is any entity producing, marketing, re-selling, or distributing health care goods or services consumed by, or used on, patients. The Standards for Commercial Support do not consider providers of clinical service directly to patients to be commercial interests. The existence or non-existence of relevant financial relationships will be disclosed to the activity audience. All identified conflicts of interest must be resolved prior to the activity.

  • All planners, presenters, reviewers, and ASHP staff report no financial relationships relevant to this activity.

Methods and CE Requirements

This activity consists of a recordings of faculty slides presentations, active learning activities, discussion, and handouts. Participants must participate in the activity in its entirety to claim continuing pharmacy education credit online at ASHP eLearning Portal. Follow the prompts online to complete the evaluation, claim credit and view the statement of credit immediately after completing the activity.

Per ACPE requirements, CPE credit must be claimed within 60 days of being earned. Claim your CE at Once you have processed and claimed your CE credit, we encourage you to check your NABP eProfile account to verify your credits were transferred successfully before the ACPE 60-day deadline. It is an electronic direct-report process so your credits should appear in your account within a few minutes. After the 60 day deadline, ASHP will no longer be able to report your credit(s) for this activity.