How to Handle a Failing Student

Planned in cooperation with the ASHP New Practitioners Forum

ACPE Activity Number: 0204-0000-18-025-H04-P
Release Date: May 7, 2018
Expiration Date: May 7, 2021
Activity Type: Knowledge-based  
CE Credits: 1.0 hour, no partial credit
Activity Fee: Members – Free / Non-Member – Not Available 

Accreditation for Pharmacists

The American Society of Health-System Pharmacists is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education.

Target Audience

This continuing pharmacy education activity is designed for all New Practitioner preceptors.

Activity Overview

The activity is intended to fill an identified gap in the availability of free resources on the topic of handling a failing student. The presentation will provide a free resource for preceptors to use when they encounter a student at risk of failing. Discussion will review common reasons why students fail a rotation, provide advice regarding precepting a failing student from experienced panel members, and describe common scenarios a preceptor may encounter with a failing student.

Learning Objectives

  • Identify common reasons why students fail experiential rotations.
  • Describe challenging scenarios preceptors may encounter with a failing student.
  • Discuss strategies to manage students who are struggling or failing an experiential rotation.
  • Explain when and how one might communicate concerns regarding a student’s performance to both the student and their school.

Schedule of Educational Activities

  • Discuss common scenarios of and reasons that students fail.
  • Describe adjustments one can make to reduce the risk of failure.

Faculty Information

  • Julie K. Dagam, Pharm.D., BCPS, Program Director, PGY1 Pharmacy Residency – Aurora Health Care Metro, Inc., Coordinator, Pharmacy Residency Training Programs, Aurora Health Care, Milwaukee, WI
  • Melissa Heigham, Pharm.D., MHA, BCOP, BCPPS, Director of Pharmacy, Director of PGY1 and PGY2 Pediatric Residency Programs, St. Louis Children’s Hospital, St. Louis, MO
  • Keith D. Posendek, Pharm.D., BCPS, Clinical Pharmacist Specialist, Adena Regional Medical Center, Chillicothe, OH
  • Harminder Sikand, Pharm D, FASHP, FCSHP, FCCP, Director of Clinical Services and Residency Programs, Scripps Mercy Hospital, San Diego, CA
  • Amanda Michelle Woods, Pharm.D., BCACP, CDE, CPP, Ambulatory Care Clinical Pharmacist, Atrium Health, Concord, NC

Faculty Disclosures

In accordance with the ACPE's and ACCME's Standards for Commercial Support, everyone in a position to control the content of an educational activity is required to disclose to the accredited provider their relevant financial relationships. An individual has a relevant financial relationship if he or she (or spouse/domestic partner) has a financial relationship in any amount occurring in the last 12 months with a commercial interest whose products or services are discussed in the activity content over which the individual has control.

A commercial interest is any entity producing, marketing, re-selling, or distributing health care goods or services consumed by, or used on, patients. The Standards for Commercial Support do not consider providers of clinical service directly to patients to be commercial interests. The existence or non-existence of relevant financial relationships will be disclosed to the activity audience. All identified conflicts of interest must be resolved prior to the activity.

  • All faculty, planners, and staff report no relevant financial relationship for this activity.

Methods and CE Requirements

This activity consists of recorded faculty slides presentations, active learning activities, discussion, and handouts. Participants must participate in the entire activity and complete all the required components to claim continuing pharmacy education credit online at ASHP eLearning Portal. Follow the prompts to claim and view or print the statement of credit immediately or within 60 days of completing the activity.

Per ACPE requirements, CPE credit must be claimed within 60 days of being earned. To be sure your CE is processed within 60 days of being earned; plan to process your CE immediately after completing the activity.  Claim your CE at  Once you have processed and claimed your CE credit, we encourage you to check your NABP eProfile account to verify your credits were transferred successfully. It is an electronic direct-report process so your credits should appear in your account within a few minutes.  After the 60 day deadline, ASHP will no longer be able to report your credit(s) for this activity.

System Technical Requirements

Courses and learning activities are delivered via your Web browser and Acrobat PDF.  Users should have a basic comfort level using a computer and navigating web sites.

View the minimum technical and system requirements for learning activities.