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A Toolkit for Pharmacy - Managing Prior Authorizations Operations

In this one-hour activity, technicians will learn about necessary steps to implement or improve a prior authorization program, including processes for overcoming a denial or rejection. Strategies to train technical and clinical staff to perform or support prior authorizations will be highlighted.
leadership/management
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Asking the Right Questions: A Practical Approach to Dietary Supplements

This one-hour activity will focus on practical considerations for dietary supplements, and provide a resource for pharmacy technicians to turn to when assisting with medication histories.
pharmacotherapy nutrition/tpn
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Establishing a Controlled Substance Diversion Prevention Program: From Leadership to the Frontlines

This 1-hour activity describes the development of a controlled substances diversion prevention program.
law leadership/management
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Pain Management 101

This one-hour activity will address managing acute and chronic pain including the pharmacology and adverse effects of pain management medications.
pain/palliative care quality assurance pharmacotherapy
Online Program
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New Drugs Update 2017

This one-hour activity will describe the new FDA-approved medications as well as introduce the new OTC products for 2017.
acute/critical care pharmacotherapy
Online Program
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Dealing with Difficult People

This 1.5-hour activity will address some of the most common dysfunctional behaviors that happen in teams and provide new approaches (and a few oldies but goodies) for addressing them.
career/prof. development leadership/management
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Preparing for USP Chapter <800>: Best Practices for Handling Hazardous Drugs

This one-hour activity will address USP Chapter <800> Hazardous Drugs – Handling in Healthcare Settings including an overview of hazardous drugs and strategies to mitigate the risk of exposure to these agents.
Online Program
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Contemporary Approaches to Decreasing Drug Waste: Optimizing Processes and Technology (PharmTech)

This 1.5 hour activity will review factors that contribute to drug waste and its impact on both the healthcare system and patients.
compounding
Online Program
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Pharmacy-Based Immunization for the Pharmacy Technician

This one-hour activity will serve as a primer for pharmacy technicians on immunizations – how they work, which vaccines are most likely to be seen in practice, and what you need to know to assist the pharmacist in ensuring every patient is fully protected.
public health/wellness clinical pharmacy practice pharmacotherapy free
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Inventory Management - Drug Accountability through Data and Analytics

This one-hour activity will provide strategies for ensuring accountability through strong internal controls and a formalized compliance program.
informatics/technology leadership/management