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A Toolkit for Pharmacy - Managing Prior Authorizations Operations

In this one-hour activity, technicians will learn about necessary steps to implement or improve a prior authorization program, including processes for overcoming a denial or rejection. Strategies to train technical and clinical staff to perform or support prior authorizations will be highlighted.
leadership/management
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Asking the Right Questions: A Practical Approach to Dietary Supplements

This one-hour activity will focus on practical considerations for dietary supplements, and provide a resource for pharmacy technicians to turn to when assisting with medication histories.
pharmacotherapy nutrition/tpn
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Tenets for Safe Delivery of Parenteral Nutrition

This one hour activity will provide pharmacy technicians with foundational principles for safe and efficacious use of parenteral nutrition.
acute/critical care compounding nutrition/tpn
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Infection Prevention: What Every Healthcare Worker Needs to Know

This educational program will provide an overview of the key elements of infection control and prevention. Specific infection types and how they can be prevented will be reviewed.
public health/wellness infectious diseases
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"Investigating" the Role of Pharmacy Technicians in an Investigational Drug Service

This program examines the intricacies associated with clinical trials and teaches participants how to identify protocols and assist the pharmacy team in preparing medications in accordance with strict guidelines.
pharmacotherapy
Online Program
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Understanding Intergenerational Differences in the Workplace

This program will outline common generational differences and leadership styles. Participants will learn how to be effective communicators by adapting and communicating in ways coworkers and leaders understand
career/prof. development
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Establishing a Controlled Substance Diversion Prevention Program: From Leadership to the Frontlines

This 1-hour activity describes the development of a controlled substances diversion prevention program.
law leadership/management
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Pain Management 101

This one-hour activity will address managing acute and chronic pain including the pharmacology and adverse effects of pain management medications.
pain/palliative care quality assurance pharmacotherapy
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New Drugs Update 2017

This one-hour activity will describe the new FDA-approved medications as well as introduce the new OTC products for 2017.
acute/critical care pharmacotherapy
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Dealing with Difficult People

This 1.5-hour activity will address some of the most common dysfunctional behaviors that happen in teams and provide new approaches (and a few oldies but goodies) for addressing them.
career/prof. development leadership/management