Coordinating Care: Strategies to Ensure Patient Medication Access

Planned in cooperation with the ASHP Section of Pharmacy Practice Managers

ACPE Activity Number: 0204-0000-18-032-H04-P / 0204-0000-18-032-H04-T
Activity Date:
September 12, 2018
Expiration Date: September 12, 2021
Activity Type:
CE Credits: 1.0 hour, no partial credit
Activity Fee: Members – Free / Non-Member – Not Available

Accreditation for Pharmacists and Pharmacy Technicians

The American Society of Health-System Pharmacists is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education.

This activity is a recording from a live webinar and those that claim credit for the live webinar should not claim credit for this activity.

Target Audience

This continuing pharmacy education activity is designed for pharmacist and technician leaders responsible for transitions of care and care coordination.

Activity Overview

This activity will discuss unique business opportunities that three pharmacy departments have employed to improve patient care coordination. Review will include: use of data analytics to increase staff awareness of internal retail pharmacies prior authorization and patient assistance support across an entire system to identify delays to initiation of oral anticancer agents and including pharmacists in the workflow to help patients access high-cost specialty medications.

Learning Objectives

  • Discuss the impact of data analytics on staff awareness of internal pharmacy services.
  • Discuss the process of coordinating prior authorization and patient assistance services across a health-system.
  • Identify causes that may delay initiation of oral anticancer agent therapy.
  • Describe the benefits of patients receiving oral anticancer agents at an internal pharmacy vs. an external pharmacy.
  • List three types of financial assistance pharmacists can use to help patients afford specialty medications.

Schedule of Educational Activities

  • Discuss coordination of prior authorization and patient assistance services in a health-system.
  • Discuss use of data analytics to identify delays to invitation of oral anticancer agents.

Faculty Information

  • Alyssa Billmeyer, Pharm.D., M.H.A, Specialty Pharmacy Manager, Emory Healthcare Midtown, Atlanta, GA
  • Joelle Farano, Pharm.D., PGY2 Health-System Pharmacy Administration Resident, University of Chicago, Chicago, IL
  • Bryan McCarthy, Pharm.D., M.S., BCPS, Director to Adult Inpatient Pharmacy Services, University of Chicago, Chicago, IL
  • Chris SandersPharm.D., M.H.A, Specialty Pharmacy Manager, Froedtert and The Medical College of Wisconsin, Milwaukee, WI


In accordance with the Accreditation Council for Continuing Medical Education’s Standards for Commercial Support and the Accreditation Council for Pharmacy Education’s Standards for Commercial Support, ASHP requires that all individuals involved in the development of activity content disclose their relevant financial relationships. A person has a relevant financial relationship if the individual of his or her spouse/partner has a financial relationship (e.g. employee, consultant, research grant recipient, speakers bureau, or stockholder) in any amount occurring the in the last 12 months with a commercial interest whose products or services may be discussed in the educational activity content over which the individual has control. The existence of these relationships is provided for the information of participants and should not be assumed to have an adverse impact on the content.

In keeping with this requirement, ASHP ask that all faculty, advisory board members, planning committee members, content development consultants, and staff complete a disclosure form for each program in which they are involved. Anyone who refuses to disclose relevant financial relationships must be disqualified from any involvement with a continuing pharmacy education activity.

  • Faculty, planner, ASHP Staff and consultants report no relevant financial relationships pertinent to this activity.

Methods and CE Requirements

This activity consists of recorded faculty slides presentations, active learning activities, discussion, and handouts. Participants must participate in the entire activity and complete all the required components to claim continuing pharmacy education credit online at ASHP eLearning Portal. Follow the prompts to claim and view or print the statement of credit immediately or within 60 days of completing the activity.

Per ACPE requirements, CPE credit must be claimed within 60 days of being earned.

System Technical Requirements

Courses and learning activities are delivered via your Web browser and Acrobat PDF. Users should have a basic comfort level using a computer and navigating web sites.

View the minimum technical and system requirements for learning activities.