Member Perspectives from a Recent Joint Commission Survey (No CE)

Activity DateMarch 28, 2017
Activity Type: Knowledge-based  
CE Credit: No CE is offered with this activity   
Activity Fee: Members - Free / Non-Members - Not Available

Activity Overview

The beginning of 2017 brought forward revisions to The Joint Commission’s (TJC) survey processes and standards, namely the launch of the new Survey Analysis for Evaluating Risk (SAFER) matrix and Antimicrobial Stewardship standards. This activity highlights the experience of a large academic medical center that recently completed a TJC survey, and provides details from that experience as it pertains to pharmacy departments and services.

Learning Objectives

  • List 2017 TJC survey changes as they pertain to pharmacy departments and services.
  • Describe TJC’s approach to discovering and communicating survey findings using the new Survey Analysis for Evaluating Risk (SAFER) matrix.
  • Identify an approach for clarifying a finding during a TJC survey.
  • Describe medication management tracer methodology and activities following a case-based example.
  • List actions to be taken in anticipation of and in preparation for a TJC survey.

Faculty Information

  • Rick Couldry, M.S., B.S.Pharm., FASHP, Executive Director, Pharmacy Services, The University of Kansas Hospital; Chair, ASHP Section of Pharmacy Practice Managers, Kansas City, KS
  • Korby Lathrop, Pharm.D., M.S., Assistant Director of Pharmacy Informatics and Medication Safety, The University of Kansas Hospital, Kansas City, KS